Shipping & Delivery

Threshold Delivery will be delivered to garage, porch, or the first dry area of your home. Delivery does not include the set-up or re-installation of any electrical equipment or home electronics, or any component, electrical, or plumbing hookup. Delivery does not include any assembly or the removal of shipping material and boxes. *NOT AVAILABLE IN ALL AREAS

Always pre-measure the space where your item is to be placed to make sure it will fit. Also, pre-measure entryways, doors, stairways and walkways to ensure that items can be carried into your home.

CA White Glove Delivery -We remove the packing, and we clean up. We take care of it all, leaving nothing but a natural looking arrangement to your specifications. Delivery INCLUDES placement, assembly and the removal of shipping material and boxes.

HD BUTTERCUP can provide for delivery of merchandise through a third-party delivery service that is completely unaffiliated with HD BUTTERCUP. HD BUTTERCUP is only a facilitator between the purchaser delivery services. Not an agent for either, and has no liability with respect to the delivery service. Delivery charges will not be refunded for returned merchandise. If customers require a return pick-up the standard delivery fee will apply. Refused orders are subject to return freight, customers must sign a proof of delivery making sure that all goods have been inspected prior to signing. Should any merchandise damaged, it must be noted on the proof of delivery note. Once the proof of delivery note has been signed stating the merchandise is in good condition, no repairs, replacements, exchanges or return of any kind will be accepted if the if the customer finds fault at a later date.

MANUTAILER SHIPPING: All Manutailer products are subject to different shipping rates based on company. Promo Shipping rates do not apply to Manutailers such as; Sonder Living, Timothy Olton, Interlude Home and Organic Modernism.

Here are a few things to consider while you wait for your order:
  • We ship in business days. Monday - Friday, excluding national holidays.
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • The estimate above does not include manufacturing time - we need 1-3 business days to make sure your custom order is everything you hoped it would be.

PLEASE NOTE: FURNITURE WILL BE DELIVERED TO THE CUSTOMER ON FOB- DELIVERY SERVICE BASIS. THIS MEANS THE RISK OF LOSS PASSES TO THE CUSTOMER WHEN ANY PART OF AN ORDER PASSES TO A THIRD PARTY DELIVERY SERVICE. *shipping costs are subject to change and notification will be sent of any upcharges

So when do you contact HD Buttercup? Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (UPS, FedEx, DHL, and more) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    We rely on a global network of shipping partners (UPS, FedEx, DHL, and more) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

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